Privacy Policy

Last updated: April 10, 2026

Echodesk (“we,” “us,” or “our”) provides AI phone receptionist and related services for businesses. This Privacy Policy describes how we collect, use, and protect information when you use our website, applications, and messaging services.

Information we collect

Depending on how you interact with Echodesk, we may collect contact and account information, call and messaging metadata, scheduling details you provide, and technical information such as device or browser data needed to operate the service.

How we use information

We use information to provide, secure, and improve our services; to communicate with you about appointments, reminders, and support; and to comply with law. We do not sell your personal information.

SMS and text messaging

When you opt in to receive text messages from Echodesk or a business using Echodesk:

We do not sell or share your mobile information with third parties for promotional or marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers that help us deliver messaging services.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for help.

Contact

Questions about this policy: hello@echodesk.us